Last updated: January 2026
Welcome to Keshia’s Cakery. By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully before using our website or purchasing our products.
If you do not agree with these terms, please do not use our website or services.
1. Use of Our Website
You agree to use this website for lawful purposes only. You may not use our website in any way that could damage, disable, or interfere with the operation of the site or the experience of other users.
We reserve the right to refuse service, restrict access, or cancel orders at our discretion if misuse or abuse is suspected.
2. Products and Services
Keshia’s Cakery specializes in custom-baked goods, including cakes, desserts, and related products.
Because our products are handmade and often custom-designed:
• Colors, designs, and decorations may vary slightly from photos or examples
• Final designs are based on availability, artistic discretion, and customer approval
• We do not guarantee exact replicas of inspiration images
All descriptions, pricing, and availability are subject to change without notice.
3. Orders and Payments
By placing an order, you agree that:
• All information you provide is accurate and complete
• Payment is required as stated at the time of checkout or booking
• Orders are not confirmed until payment is received
Custom orders may require a deposit or full payment in advance. Failure to complete payment may result in cancellation of the order.
4. Cancellations, Refunds, and Changes
Due to the custom and perishable nature of our products:
• All sales are final unless otherwise stated
• Cancellations must be made within the timeframe communicated at booking
• Deposits are non-refundable unless explicitly stated
• Changes to orders are subject to availability and approval
Refunds are not provided for dissatisfaction based on personal taste preferences.
5. Pick-Up, Delivery, and Risk
Customers are responsible for:
• Providing accurate delivery or pickup information
• Inspecting orders at the time of pickup or delivery
Once an order has been picked up or delivered, Keshia’s Cakery is not responsible for damage caused by mishandling, improper storage, weather conditions, or transportation.
6. Food Allergy Disclaimer
Our kitchen may use ingredients that include dairy, eggs, nuts, wheat, soy, and other allergens.
While we may accommodate allergy requests, we cannot guarantee a completely allergen-free environment. By placing an order, you acknowledge and accept this risk.
7. Intellectual Property
All content on this website, including text, images, logos, designs, and branding, is the property of Keshia’s Cakery and may not be copied, reproduced, or used without written permission.
8. Third-Party Services
Our website may include links to third-party services such as payment processors or social media platforms. We are not responsible for the content, policies, or practices of these third-party websites.
9. Limitation of Liability
Keshia’s Cakery is not liable for any indirect, incidental, or consequential damages arising from:
• Use of the website
• Consumption of products
• Delays or interruptions beyond our control
Our maximum liability is limited to the amount paid for the product or service in question.
10. Privacy
Our Privacy Policy also governs your use of this website. By using our services, you consent to the collection and use of information as described in that policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Continued use of the website after changes are posted constitutes acceptance of those changes.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-laws principles.
13. Contact Information
If you have questions about these Terms and Conditions, please get in touch with us:
Email: info@keshiascakery.com
Phone: (910) 705-0699